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AccountRight

Statements: Email is different from account card not updating

Ultimate Partner

1,747Posts

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184Solutions

1,747 Posts
Ultimate Partner
Australia

When I try and change an email address within the statement screen.   The invoice still goes to the wrong receiptent Smiley Sad (i.e. the email address orginally in the card file).  SEE BELOW.  Same issue if  you try to email an invoice as well.  Please vote for this needs to be fixed.  It used to work correctly in Version 19.9.     

 

Error when changing email.jpg

 

Error when emailing.jpg

"Error when updating email addresses when emailing from bulk invoices or statements screen"

Current Status: Done
Last Changed: August 2017

 Hi Everyone


AccountRight 2017.1 will correctly send to the appropriate contact's email address when another email address is entered on the email statement window and the No option is selected on the update card prompt.

 

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1 Comment
MYOB Moderator Steven_M
33,035 Posts
MYOB Moderator

 Hi Everyone


AccountRight 2017.1 will correctly send to the appropriate contact's email address when another email address is entered on the email statement window and the No option is selected on the update card prompt.

 

Attachment.PNG