Partner Zone
Partner Zone

Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

AccountRight

Thank You For your Payment

amie3038

1Posts

0Kudos

0Solutions

1 Post
User
New
New

It would be great if you could include an option to add "Thank you for your payment" at the top of the email when sending paid invoice reciepts, because each time i email them to a client, they respond by emailing me back saying they have already paid, some get upset. Having Thank you for your payment in the email title may stop this and save me time respoding with an explination. Simple fix for basic issue.

 

Also train your staff on the call help line to know their product, ive never been able to get answers for even the most basic problem, last time after an hour on the phone i googled it whilst waiting for a response to my question and found a blog that helped, not very good service really.

New