Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.


User Access: Delete users

Experienced Cover User




25 Posts
Experienced Cover User

Instead of having an ever growing list of inactive users, could we please be given the option to delete users.  At present if a user id has been used to log in, even if the user has not made any transactions, the user cannot be deleted.


'Delete users"

Trusted Partner LFW02
90 Posts
Trusted Partner

Once Users have been setup and had transactions associated with them, they can only be turned Inactive , Not Deleted. Is there going to be an option in the future to have this changed, i.e. having the option to delete obsolete users  when rolling the file over etc


"Company File Access"

Community Manager Suja_P
5,894 Posts
Community Manager
Thank you for your post, @LFW02. I understand that you would prefer to delete obsolete User IDs, rather than mark them as Inactive. The reason for the system preventing the User IDs with transactions from being deleted would be to enable audit trails. Your recommendation has been passed on to our Developers for consideration in a future release. We do request others who would like similar changes to please vote and comment on this post.