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2018.4 upgrade frozen

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Ason
Ason
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December

December

2018.4 upgrade frozen

Our upgrade to 2018.4 is still showing a state of upgrading company file. This has been attempting to upgrade for 12 hours. Has the upgrade frozen? Can you please review

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Steven_M
MYOB Moderator Steven_M
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Steven_M
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December

December

Re: 2018.4 upgrade frozen

Hi @Ason

 

I have reset your company file back to active and run an additional script over the company file. Can you attempt to re-upgrade that file and let us know how you get on.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Ason
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Ason
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December

December

Re: 2018.4 upgrade frozen

Thank you Steven

 

Issue resolved this morning, all operational again

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MargA
Contributing Partner MargA
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December

December

Re: 2018.4 upgrade frozen

This is happened to a file I am upgrading as well - how do we fix it?

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