2020.1 upgrade

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ROSE
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Experienced Cover User
Australia
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2020.1 upgrade

My company file has been upgrading for 2 hours.

Pretty sure this is not normal.

Ive tried cancelling it and starting again but that doesnt work either.

Can someone help.

 

Angi

2 REPLIES 2
Steven_M
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Re: 2020.1 upgrade

Hi @ROSE 

 

Typically, a company file will upgrade to a new version within a few minutes if it's a larger file perhaps ~15 minutes.  

 

In your case, it appears that the file has been stuck in upgrading. I've reset that back to active and deprovisioned the file for you. This should allow you to complete that upgrade again.


Let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

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ROSE
Experienced Cover User
12 Posts
Experienced Cover User
Australia
Experienced Cover User

12Posts

1Kudos

0Solutions

Re: 2020.1 upgrade

Thanks Steven,

 

All good now.

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