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March 2020
March 2020
My company file has been upgrading for 2 hours.
Pretty sure this is not normal.
Ive tried cancelling it and starting again but that doesnt work either.
Can someone help.
Angi
Solved! Go to Solution.
March 2020
March 2020
Hi @ROSE
Typically, a company file will upgrade to a new version within a few minutes if it's a larger file perhaps ~15 minutes.
In your case, it appears that the file has been stuck in upgrading. I've reset that back to active and deprovisioned the file for you. This should allow you to complete that upgrade again.
Let us know how you get on and if you require further assistance.
March 2020
March 2020
Thanks Steven,
All good now.