ACCOUNTINGRIGHT 2023.3.0 NOT RESPONDING

[accounts2233]

Hi,

WE ARE A REGULAR USER OF ACCOUNTING RIGHT AND THIS MOERNING UPGRADED TO ACCOUNTINGRIGHT 2023.3.0. SINCE THEN MYOB IS EITHER NOT RESPONDING OR VERY SLO/CRASHING . COULD YOU PLEASE ASSIST URGENTLY AS THIS IS AFFECTING OUR BUSINESS.

THANK YOU 

[Chonie92]

Having the same problem and cannot get into MYOB at all - Please fix ASAP!!!

Operation timed out and now will not even open MYOB after the update

[AccountsHughes]

adding - me too in case this prompts quicker action

[Earl_HD]

Hi @accounts2233 

Thank you so much for your post, I've already replied to your other post with the same issue. If you're still having this problem please check your private message to get this sorted. 

Regards,
Earl. 

[Earl_HD]

Hi @Chonie92  @AccountsHughes 

Thank you so much for your post, If you're still having this issue you can send me a private message with the following information to fix this issue. 

  * Serial number
  * Company name
  * Email Address and Full name

Regards,
Earl. 

 

[accounts2233]

This issue has been resolved. Thank you 

[Earl_HD]

'Hi @accounts2233 

Thank you for letting us know that your problem is now resolved. Feel free to post again incase you're going to encounter any problems in the future and we're happy to help.

Regards,
Earl