Access to MYOB AccountRight v19 back up file

[Moses1975]

Hello, Please help me out. I am using MYOB AccountRight Premium v19. Since our computer collapse in 2020 and hold to our operations due to covid-19 pandemic. We are unable to access MYOB until to date. I have download the above version from internet but unable to access through. The pop message appeared was; "Huxley.Application has stopped working" Can someone help me out please. Thanks, Moses1975

[Liz_A]

Hi @Moses1975 

I'm pretty sure the Huxley application relates to more recent versions and it sounds like you are needing the V19 CLASSIC version. Do you know if your file has .MYO (Classic) at the end or .MYOX (v2019) as this will easily tell you what it is?

Cheers

Liz

[ChrisMYOB]

Hello @Moses1975 

Welcome to the Community Forum. 

If you are getting the Huxley.Application has stopped working error, which might mean that the .NET Framework has become corrupt. 

What you will need to do is download the repair tool from the Microsoft Download Centre and then run that. This should resolve the error you are getting. 

I have linked our Help Article on the Huxley application error with stepson on how to do this as well as a download link to the repair tool.

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.