Accessing old data file

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Accessing old data file

Hi,  We have a data file for a client that was last accessed in 2015.

I tried upgrading this myob file to 2019.3 but it asked for a Seriel Number.....  Either enter one or change it.

I do not know this.

Please can you provide assistance.

Thank you

Judy

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Re: Accessing old data file

If you know what version it is, you may be able to download it from here:

 

https://www.myob.com/au/support/downloads

 

Cheers

Robert

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Re: Accessing old data file

Hi @JudyJ1971 

 

As @Robert_Mitchell said, if you know the version your data file is in, you can download it from the link provided.

 

However, if you do not know current version and serial number, you can choose to  Upgrade the file offline. In that process, it would not ask you to enter the serial number and you can check that by going to Setup --> Company Information, once the file is upgraded. 

 

I hope this helps. Please let us know if you need further assistance. 

Kind regards,
Komal

MYOB Community Support

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