Account Right Cant seem to get the backup to work any suggestions

Experienced Cover User Phelec
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Account Right Cant seem to get the backup to work any suggestions

I am trying to do a backup in AccountRight before closing the 2019 year but it doesn't seem to be working,  any ideas?

 

19 REPLIES 19
Bel66_2015
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Re: Account Right Cant seem to get the backup to work any suggestions

I am having the same issue, hence coming onto the site - thinking it might be a MYOB issue.  If there is a solution, I would gladly like to know too!!  Making life a bit difficult at the moment

Experienced Cover User nicole7247
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Re: Account Right Cant seem to get the backup to work any suggestions

Me too.  Any answers yet?  This is holding me up.

Experienced Cover User JacqW
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Re: Account Right Cant seem to get the backup to work any suggestions

I am also havig this issue I am wondering with STP and the file being in the cloud we dont need to?

 

 

 

 

Contributing Cover User Florrie
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Re: Account Right Cant seem to get the backup to work any suggestions

I have the same problem. Usually a backup takes no more than five minutes but I have tried five times today and left it for up to half an hour. Got to move on with my end of year! Edit: coming here to have a whinge seems to have worked. Smiley Happy Maybe it is simply congestion? Good to go now.

Experienced Cover User ckre
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Re: Account Right Cant seem to get the backup to work any suggestions

I cant back up either.  Have you had any luck snce this morning??  I want to close off the payroll year so I can pay staff today, not prepared to do this without a working backup!!

Experienced Cover User JacqW
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Re: Account Right Cant seem to get the backup to work any suggestions

Yeah No luck yet!     Maybe it could be because so many people are trying to do it?..

 

Who knows...   I am working on somethign else and hope I see a fix soon?

 

 

 

 

Experienced Cover User maunderruth
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Re: Account Right Cant seem to get the backup to work any suggestions

I am having the same issue. I am not game to close the Payroll year without a backup. Need to process new payrun today. Hope it is resolved soon.

Experienced Cover User nicole7247
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Re: Account Right Cant seem to get the backup to work any suggestions

I found a way that worked for me.  I checked out - worked offline.  I entered everything until I needed the backup done, then I clicked on work offline (check out).  The computer synchronised  and gave me an offline access.  I then did the backups I wanted and checked back on (went back online) to do the rollover.

 

Hope this helps if it is still a problem for you.

Soda-Pop
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Re: Account Right Cant seem to get the backup to work any suggestions

Having exactly the same issue, what a nightmare
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