AccountRight 2019.1: Things you should know

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Suja_P
Former Staff
5,976 Posts
Former Staff
Australia
Former Staff

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AccountRight 2019.1: Things you should know

Hi everyone, 

 

By now, most of you have upgraded to AccountRight 2019.1, and since its release mid last month we’ve had more than the usual number of reports of things not working the way they used to in the previous release. 

 

We’ve looked into the cause of this, and it seems that most issues relate to a database upgrade we made for 2019.1 that was supposed to improve performance for you. Turns out, while it has improved performance generally, unfortunately it’s also introduced a few bugs that we didn’t pick up in our pre-release testing. 

 

So here we’re listing the issues introduced in the 2019.1 release, and we’ll keep this post up to date with any fixes or workarounds that are, or will become, available. 

 

Note that we’re currently finishing up development and testing of AccountRight 2019.2, and a lot of these reported issues have been addressed in that release. All things going well, we expect to release 2019.2 in early May. For the other issues, we’re doing our best to resolve them as soon as possible for you. 

 

Description  

Status  

Workaround  

Missing dollar symbol for unit prices on invoices  

Fixed in 2019.2 

None  

Unable to change Deposit To Account field after recording Receive Payments or Receive Money to Undeposited Funds  

Fixed in 2019.2 

Delete transaction, and re-enter  

Creating Receipt transactions from bank feeds allows changing of Deposit To Account field. The field should be ReadOnly. 

Fixed in 2019.2

To avoid accidentally changing the Bank Account details - Tab away from the Deposit To field or click into another field 

 ‘Copy From’ function for items isn’t updating prices correctly  

Fixed in 2019.2

Manually update prices 

Software crashes when time billing orders have $0.00 transaction lines  

Fixed in 2019.2

Use blank lines or add $0.00 lines after converting the order to an invoice  

Line tax amounts show $0.00 for blank lines and headers  

Investigating

None  

Profit & Loss subtotals are displayed at the end of the report section 

Fixed in 2019.2

  

None  

Price column on tax-inclusive item sales orders become tax-exclusive after converting to a sale. 

Fixed in 2019.2

Deselect the Tax Inclusive option before making any changes to the quantity before converting to sale. 

Items on timesheets show in different order when reopened 

Fixed in 2019.2

None  

Backorder List doesn’t appear when selling items with insufficient quantities  

Fixed in 2019.2

  

Confirm the quantity when adding to the sale, then manually add items via Build/Purchase or add the value to the Backorder field  

STP Declaration window doesn’t appear when processing payroll and you can’t open the Reporting Centre  

Fixed in 2019.2

Installing .NET Framework 4.7.2 will resolve this issue  

AccountIdNull error appears when building some items or recording inventory adjustments  

Fixed in 2019.2

None  

Build, buy & backorder window not appearing when not enough stock on hand when recording an invoice 

Fixed in 2019.2

Click here

Recurring sale transactions recorded from To Do list will have COD as terms 

Fixed in 2019.2

Update terms manually after recording 

Session Expired error messages appear after updating to 2019.1 in network environments  

Fixed in 2019.2

  

Click here  

Invoices on Remittance Advices changed Order

Fixed in 2019.2

None

 

We understand the impact these issues have had on your business and sincerely apologise for this. We will keep this post updated with the latest information on the issues currently being investigated and specific release dates for 2019.2.  

 

For additional information and FAQs on this post click here.

 

Thank you for your patience.

Cheers,
Suja Pillai

Social Support and Community Manager

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