AccountRight 2020.3 - Company Trading Name Value Error Message

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J_M_Bell
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AccountRight 2020.3 - Company Trading Name Value Error Message

Hello All

 

I require urgent advice and assistance.

 

I have recently purchased MYOB and have successfully upgraded to AccountRight 2020.3. I am now trying to update the opening balances from my closing balance in FY2017 company file (Offline Library) to my Opening Balance in FY2018 company file (Online) but receive this error message: 

 

"The format of the Trading Company name value is incorrect"

 

Any assistance is greatly appreciated. 

 

Regards James

Bells Transport Ltd - PNG

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Jesh_D
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Re: AccountRight 2020.3 - Company Trading Name Value Error Message

Hi @J_M_Bell 

 

Thank you for your post. 

 

Generally, the Company Trading Name is required to be 16 alphanumeric characters. The first thing I would therefore check is the format of the trading name and whether it exceeds the 16 alphanumeric character limited. If it does, try shortening the trading name. Does this stop the error from appearing?

 

Please let us know how you get on. 

Kind regards,
Jesh

MYOB Community Support

J_M_Bell
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Re: AccountRight 2020.3 - Company Trading Name Value Error Message

Hello Jesh 

 

Thank you for your response. It is much appreciated.

 

I have gone into "Setup" then "Company Information" and changed "Bell's Transport Ltd" to " Bells Transport Ltd" and then gone to " Setup" then " Account" then " Opening Balances" and manually edited the opening balance to one of our primary bank accounts and clicked OK . 

 

Unfortunately, error still showing. 

 

Please assist me further, thank you.

J_M_Bell
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Re: AccountRight 2020.3 - Company Trading Name Value Error Message

Jesh

 

I attempted another method in the Accounts Command Centre and its worked! Hooraaah! 

 

Thank you for your time. 

 

Regards JBell.

Bell's Transport

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