AccountRight 2020.3 - Online Version

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AccountRight 2020.3 - Online Version

Wondering why we have not received notification to upgrade from Premier AU 2020.2.2 via the usual method. Does this mean we always need to upgrade via manual download in future?
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Re: AccountRight 2020.3 - Online Version

Hi @Mike5 

 

Thank you for your post.

 

Just to confirm, when you say by "usual methods", do you mean the in-product Update now that appears at the top of the page? Can you confirm you haven’t accidently dismissed the reminder? 

 

If the Update now reminder isn't showing, see above for instructions on how to update. You can also download and install the latest version via your my.MYOB account. You will need to select My Product>>Downloads after logging in. Once you download the new version any future release should display the Update now button. 

 

Please let us know how you get on and if you have any further questions.

Kind regards,
Jesh

MYOB Community Support

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Re: AccountRight 2020.3

Hi Jesh,

Please advise when will the server edition of AccountRight with the updated tax tables will be available for download.

Thanks & regards,

Kerry

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Re: AccountRight 2020.3

Hi @KerryDonaghy 

 

The Tax tables have now been updated, for information on how you can get the update for your product please refer to our article AccountRight 2020.3.1 is now available.

 

Please let us know if you have any further questions.

Kind regards,
Jesh

MYOB Community Support

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Re: AccountRight 2020.3

Hi Jesh,

 

I can't use the method from within AccountRight because I don’t have administrator access to our terminal server and have to request our offsite IT people to install.  I usually download the install file from my.MYOB but the latest install available there is 2020.3 dated 20/08/2020.

 

Regards,

Kerry

 

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Re: AccountRight 2020.3

Hi @KerryDonaghy 

 

The latest install available in my.MYOB, which as you noted is 2020.3 dated 20/08/2020, is the correct download. Therefore, you can download and install this update as you would do so normally.

Kind regards,
Jesh

MYOB Community Support

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Re: AccountRight 2020.3

Thanks Jesh.

 

Its a bit confusing when you have to download a file dated August when you are looking for an update in October.

 

Kind regards,

Kerry

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Re: AccountRight 2020.3

Hi Jesh,

 

Your information was incorrect.  2020.3.1 is now available for download from my.MYOB.

 

Kind regards,

Kerry

 

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Re: AccountRight 2020.3


@Jesh_D wrote:

Hi @KerryDonaghy 

 

The latest install available in my.MYOB, which as you noted is 2020.3 dated 20/08/2020, is the correct download. Therefore, you can download and install this update as you would do targetpayandbenefits so normally.


Thanks for the information.

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Re: AccountRight 2020.3

Hi @Boyd_B 

 

Please read my post re this subject - downloading 2020.3 dated 20/08/200 is incorrect - or was when I downloaded twice from that version - there seems to be a difference in sites - select download from "MYOB Online Partner" - and there you will see the correctly dated and labelled updates.

 

MYOB has made this mistake previously - putting updates into old updates - why they cannot delete what is out of date and update them with hte new dated.

 

I downloaded twice and both were the 2020.3.0 versions until I selected Download from "MYOB Online Partner"".

 

Hi @KerryDonaghy 

 

As for updating on a terminal server - you will not be able to Kerry - that is why it is done - if users were allowed to update willy nilly the TS server would quickly be littered with maliciousware.

 

an update versus a new release is very different - you cannot just install as you can with the PC version - which can be patched.

 

TS -- YOU MUST FULLY uninstall - re my long explanatory post yesterday on this very subject.

 

The Doc

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