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September 2022
September 2022
I have 3 users on my file, we upgraded to AccountRight 2022.7.24.7058 last week and I, the Primary User, can not access my account. There is a Permissions problem clearly with my email address.
I can access the software, using one of the other two user email logins, all fine, however, none of my partners can login using their PC's and my login email!
I can login using the web, and my email, without issues.
I have been on the phone, with MYOB since last Tuesday 6th Sept, it is now Wednesday 14th. No help, no return emails or phone calls, even when promised.
What has happened to MYOB customer relations, it is non existent!! So annoyed.
September 2022 - last edited September 2022
September 2022 - last edited September 2022
Hi @SusanMT - you might like to try contacting an accredited MYOB Advisor in your area, who can come to your premises or provide online help - e.g. via TeamViewer. See this link - Find an MYOB Advisor - including Certified Consultants
Kym Yeoward CPA ACIS
MYOB Certified Consultant
Palmerston NT 0830
(near Darwin)
September 2022
September 2022
Hi @SusanMT,
Thank you for reaching out, however, sorry to hear about this.
So that I can look into this for you, could you please send me a private message with the following details:
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