AccountRight2020.3 upgrade incomplete

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AccountRight2020.3 upgrade incomplete

I received an error message that the Huxley file could not write to my folder. I had to force a close. When I logged back in to check the Payroll Tax Table it still said 1/7/2020. 

I'm not sure what to do from here!

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Re: AccountRight2020.3 upgrade incomplete

Hi @Colleen1411

 

Thank you for your post. If you're receiving an error when attempting to upgrade can you please close down the program > Right click AccountRight and select run as administrator, once you've done this can you please attempt to install the update. 

 

Please do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Melisa

MYOB Community Support

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Re: AccountRight2020.3 upgrade incomplete

Hi Melissa, how do I know it worked? I did as you suggested. Checked the Payroll date again  it still says 1/7/2020. Thats why I'm not sure if it has worked or not. Thanks.

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Re: AccountRight2020.3 upgrade incomplete

My version is 2020.3.1

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Re: AccountRight2020.3 upgrade incomplete

Hi @Colleen1411

 

If your product version says 2020.3.1, this is the correct version. Can I please clarify where you are seeing the tax table date of 1/7/2020? If it is in Setup>>General Payroll Information, you will need to go into Process Payroll for that date to be updated. The Employee Pays window should show the correct date of 13/10/2020.

 

Once you have opened Process Payroll, the tax table date will update in the General Payroll information window. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Melisa

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Re: AccountRight2020.3 upgrade incomplete

OK thanks. So I'll need to check after my payrun on 3/11/2020. Thank you.

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