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Accounting right cannot export to excel 2021

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dodinarayan
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Accounting right cannot export to excel 2021

we have upgraded to excel 2021 now we can export report to excel. please advise 

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Melisa_D
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Re: Accounting right cannot export to excel 2021

Hi @dodinarayan

 

Thank you for your post. Can you please retrieve the diagnostic log of the AccountRight file after attempting to export to excel, if you open the error log can you see a Microsoft.Office.Interop.Excel._Application error ? If you can, Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.

 

This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:

Please do let us know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Melisa

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