Adding additional online subscriptions to current AccountRight account

[dieseldigit]

WOW!  Not too sure how to take this, 10 days ago I paid for an additional 3 Online Company files to be added to my AccountRight Subscription which already consists of 2 Online Company Files - today I received a price increase effective April 2023 that the subscription will increase by $10/month - in real terms that $50/month.

[Steven_M]

Hi @dieseldigit 

Generally speaking, an AccountRight subscription price is locked in for 12 months. So if you have recently purchased a subscription that price would be locked in for the 12-month period. At the end of the 12-month period, the new subscription price will take effect for those new subscriptions.

[dieseldigit]

@Steven_M Greatly appreciate your response

OK, that make sense, just ironic that it occured directly after I added more files - our overall subscription has its anniversay late November as we make annual payments, not monthly...

My next step then is to have the quote for 12months be applied as I was only given an applied period for 9 months for the 3 new files, MYOB wished for them to come into alignment with my overall subscription.