Adding new company file to existing subscription

[KS01]

Hello,

I am trying to add a new company file to an existing subscription.

I've tried calling but am unable to get through due to wait times.

Is there any other way to add a subscription?

Thanks,

[Isaiah_C · Accepted solution]

Hi @KS01 

Thank you for the post and welcome to Community Forum! To add a new subscription for the new company file, we need to contact our Product Support. You can also try our live chat if you can't get through our phone support. Here's the link to contact our Product Support Contact us | MYOB.

Please let me know if you need further help.

Kind regards,

Sai