Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
One of my clients is using version 19.12 and wanted an extra license to run on a forth screen. I sent the client the recommendation and he has purchased the extra license for an additional user however is he is saying it is not working.
I have no idea about version 19.12 anymore due to limited amount of clients using this version... so was wondering if someone on the forum can give me some advice on how to activate the fourth license.
Thank you in advance
Solved! Go to Solution.
Hi Renae (@BooksInTheCloud),
You're right in that workstation licenses / user access works very differently in our classic versions (v19), compared to AccountRight Live (which has no limit to the number of users).
In this instance, your client may just need to enable their additional licence online. I've included a Help article with more information on this - Additional workstation licences.
Do let us know how you go.