Auto Build report not working anymore

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Fund135
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Auto Build report not working anymore

since upgrading to latest version of AccoutRight, my Auto Build Item report does not work. The message is "There is no information to display. Try changing the filters and theen run the report." Did this and still no information to dispaly. I went to Auto-build Items to see the lists that have a BOM and there are many listed, only when running the report does it say no information to display. Strange strange strange! I have logged out and back in, same problem. Is there a quick solution? please help thanks!

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Steven_M
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Re: Auto Build report not working anymore

Hi @Fund135 


It sounds like we may need to arrange for a script to be run over the company file for you. Can you confirm the following information so we can arrange for that to occur:

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight

Kind regards,
Steven

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Fund135
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Re: Auto Build report not working anymore

Thanks Steven. Our file is online and last four digits are 7584 and file ID is 2.

 

Thanks

Steven_M
45,180 Posts
Former Staff
New Zealand
Former Staff

45,180Posts

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Accepted Solution Solved

Re: Auto Build report not working anymore

Hi @Fund135 

 

I've arranged for that script to be run for you. Do ensure that you do close down and reopen the company file before trying that process again.

 

Let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| My Account

Fund135
3 Posts
User

3Posts

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Re: Auto Build report not working anymore

Working now, thank you very much Smiley Happy

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