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BANKFEED AND CREATING BANK FILE ERRORS

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JoshuaWaters
1 Post
Cover User
Australia
JoshuaWaters
Cover User

1Posts

0Kudos

0Solutions

BANKFEED AND CREATING BANK FILE ERRORS

Hey guys

 

Currently we are having issues with myob Accounts Right 14.02

Cannot allocate any sales in bankfeed just comes up with ERROR DataInvalid

Cannot create bank files as soon as you try save bank file comes up with ERROR DataInvalid

 

Is anyone else having this problem?

 

im on hold current wait time is over a hour and i have over 30 employees that would like to be paid

 

Thanks guys

1 REPLY 1
MYOB Product Team Haydes
6,147 Posts
MYOB Product Team
Australia
Haydes
MYOB Product Team

6147Posts

994Kudos

876Solutions

Re: BANKFEED AND CREATING BANK FILE ERRORS

Hi @JoshuaWaters

 

DataInvalid is an AccountRight error where it's finding multiple records sharing the same identifiers which should be unique.

 

To fix this, we need to modify the AccountRight file to correct this and make these records unique again. To get this sorted, could you please send me a Private Message with:

  • The MYOB Serial Number (Found in: Setup > Company Information)
  • The Company File ID (Found in: Help > About MYOB AccountRight)
  • A screenshot of the error (See; How To Take A Screenshot)
  • A particular example of when this happens (IE: Spend Money, Receiving payment on Sale, etc)

 

Once I have this, I can arrange for the repair team to be in contact.

 

You can send me a Private Message by clicking this link: <link removed>



Cheers,

Hayden
MYOB Product Team
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