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September 2022
September 2022
Good morning,
I have been trying to open my MYOB AccountRight file and get the message 'Back Up In Progress. This company file is currently backing up. You can sign in once the back up is complete'.
This has been happening since Friday morning.
How can I fix this?
Thank you.
Solved! Go to Solution.
September 2022
September 2022
Hi @GD2
Thanks for your post. Could you post the last 4 digits of your serial number and the Company File ID (Help>>About AccountRight) and I will be able to reset this for you.
Kind regards,
Yanike
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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September 2022
September 2022
Hi Yanike,
Last 4 digits of my serial number are: 9069
Thank you.
September 2022
September 2022
Hi @GD2
I reset both company files under that serial number, let me know if this has solved it for you!
Kind regards,
Yanike
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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September 2022
September 2022
Thats solved, Thank you Yanike
January
January
Hi Yanike!!
I am also having the same issue.
The last 4 serial numbers are 2099 - are you able to reset mine?
Thank you in advance.
January
January
Hi @Leish
We've reset your file to active. Please let us know if you can log in now.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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January
January
Thank you so much!
All active now.
July
July
I have the same issue too- last 4 digits of SN is 9355. Pls help
July
July
Hi can you help me with my SN 9355 CDF 2, same error
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311
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14
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311
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9
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340
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2
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469
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1
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615
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1
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428
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