Backup Process frozen

[SharonB22]

Help, I am unable to access one of my MYOB company Files..

It seems to be frozen while doing the backup

[Sam_R · Accepted solution]

Hi @SharonB22,

Thank you for reaching out. 

I've reset Company file 1 back to active. You should now be able to open as normal.

Do let me know if the issue persists. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[SharonB22]

thanks so much!

Kind regards

Sharon