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January 2020
January 2020
When I backup from online file to send to local or network location (For account right SE) the file saved is a 2019.5 version when tried to be opened - which of course cannot be opened with current software as is version 19.4 what on earth is going on?
Solved! Go to Solution.
January 2020
January 2020
Hi @MercurySd
AccountRight 2019.5 is an internal build which has not been released to clients, however, we have noticed a very small number of client data files that are showing that version if taken locally and accessed through the API/SE.
There is a tool available which can be run to downgrade that file back to 2019.4. You can find the tool on this post and it does need to be unzipped before running. Please ensure that you have a backup of the myox file before attempting.
Please do let us know if you have any further issues.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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January 2020
January 2020
Thank you that worked a treat.
Great and quick service is always appreciated
January 2020
January 2020
You're welcome @MercurySd, it's good to hear that worked and you're back up and running.
Please don't hesitate to post again if you have questions in the future.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others