Backup freezing not completeing since yeaterday after update to 2023.3

[nduro]

All ok now. backup completed

[Princess_R]

Hi @nduro 

Thank you for letting us know. Great to hear that it is working fine now. Please don't hesitate to post again if you need help in the future and we'll be happy to assist.

Cheers,

Princess

[nduro]

It froze again and the file got stuck in Backup Status overnight.

I had to get the team to reset file this morning. 

Now fixed but seems to be since last update.

[Princess_R · Accepted solution]

Hi @nduro 

Thank you for the reply. We appreciate your patience and understanding about this matter. The glitch on the new updates of AccountRight has been fixed by our dedicated team.

Please feel free to post again if you need help in the future.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,

Princess