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September 2020
September 2020
An AccountRight backup never completed last night. Upon restarting the computer running the backup it still thinks that it is running and has locked us all out. Can you please reset the running backup flag for out org ASAP?
Solved! Go to Solution.
September 2020 - last edited September 2020
September 2020 - last edited September 2020
Hi @csteddy1
I'm sorry to hear that you're experiencing this. So that I can assist can you please send me the following information by private message:
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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September 2020
September 2020
When I try to send a PM I get
"You have reached the limit for number of private messages that you can send for now."
September 2020
September 2020
Hi @csteddy1
Can you please try using a different browser to log into the Community forum or clear the cache on the browser you are using. Then try to send that pm again.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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September 2020
September 2020
That PM was successfully sent 30 minutes ago. All our staff are still locked out.
September 2020
September 2020
Hi @csteddy1
I have responded to your private message. Can you please let me know if you are now able to log into AccountRight?
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others