Business Insights Load Failure Windows 11

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Intaglio
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Business Insights Load Failure Windows 11

Recently had to upgrade to a new laptop running windows 11 due to file confirmation for AccountRight Plus V19 no longer working. Upgrade is v19.81. Everthing seems to work fine except I cant access business insights. Error below. Have latest ver of .NET installed.

Screenshot_20221116_083426.png

Screenshot_20221116_083426.png
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SamaraM
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Re: Business Insights Load Failure Windows 11

Hi @Intaglio 

 

Welcome to the Community Forum. The System Requirements for AccountRight 19.8 is tested and supported on Windows 8 -10, and Microsoft Office 2007 - 2013 (32-bit version).

 

Some users who have had compatibility problems with Office applications have found success in installing an older version of Microsoft to match the older version of AccountRight. 

 

Hope that helps.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

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