Can't download sucessfully

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Frameless1
3 Posts
Cover User
Australia
Frameless1
Cover User

3Posts

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0Solutions

Can't download sucessfully

Im on a Mac Computar, upto date. I've received an email to download MYOB, and its gone into my downloads and seems to have finished and when i try to open it, it comes up with "Safari can’t open the file “MYOB_AccountRight.exe” because no available application can open it."

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MYOB Product Team Haydes
2,000 Posts
MYOB Product Team
Australia
Haydes
MYOB Product Team

6163Posts

1000Kudos

877Solutions

Re: Can't download sucessfully

Hi @Frameless1

 

This is occurring as you are trying to open a Windows executable file on a Mac which is not able to run these. From what it looks like you're trying to download AccountRight 2018 as this is the current version, this is Windows-only software and won't directly work on a Mac, see our System Requirements page

 

As the software is designed for Windows only, I suggest having a look at this support note: Install AccountRight on a Mac

 

This has links to other ways to get AccountRight on a Mac using Boot Camp or virtualisation, or offering alternative products such as Essentials or AccountEdge which will work on a Mac.

 

Let us know if you have any questions.



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
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