Can't download sucessfully

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Highlighted
Contributing Cover User
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

3Kudos

0Solutions

Can't download sucessfully

Im on a Mac Computar, upto date. I've received an email to download MYOB, and its gone into my downloads and seems to have finished and when i try to open it, it comes up with "Safari can’t open the file “MYOB_AccountRight.exe” because no available application can open it."

1 REPLY 1
Highlighted
MYOB Product Team
6,265 Posts
MYOB Product Team
Australia
MYOB Product Team

6,265Posts

1,053Kudos

895Solutions

Re: Can't download sucessfully

Hi @Frameless1

 

This is occurring as you are trying to open a Windows executable file on a Mac which is not able to run these. From what it looks like you're trying to download AccountRight 2018 as this is the current version, this is Windows-only software and won't directly work on a Mac, see our System Requirements page

 

As the software is designed for Windows only, I suggest having a look at this support note: Install AccountRight on a Mac

 

This has links to other ways to get AccountRight on a Mac using Boot Camp or virtualisation, or offering alternative products such as Essentials or AccountEdge which will work on a Mac.

 

Let us know if you have any questions.


Cheers,
Hayden
MYOB Product Team

Currently Working On:
Supplier Feeds | MYOB Capture App | MYOB Invoices app (Starting soon)
In Tray (Server)
Previously Worked On:
In Tray (Front-End) (2019-2020)
MYOB Support (Various roles - 2015-2019)

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post