Can't get confirmation code - not connected to internet

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Maza1
3 Posts
User
User

3Posts

0Kudos

0Solutions

Solved: Go to Solution

Can't get confirmation code - not connected to internet

How on earth do I get my confirmation code…been waiting on phone for ages. My computer is not connected to internet

3 REPLIES 3
Sam_R
3,372 Posts
Former Staff
Former Staff

3,372Posts

0Kudos

511Solutions

Re: Can't get confirmation code - not connected to internet

Hi @Maza1,

 

Thanks for reaching out, however, I do apologise for the wait times you are experiencing whilst our agents are attending to other callers. 

 

If you'd like to send me a private message with the following details, I'd be happy to assist you there with this:

 

  • Serial number
  • Business file name 
  • Your name + email 
  • Company file code

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Maza1
3 Posts
User
User

3Posts

0Kudos

0Solutions

Re: Can't get confirmation code - not connected to internet

Finally got through....system down at your end 

unable to give me code 

now I'm locked out of my file

Any thoughts or do I have to phone back tomorrow 

go on hold for ages 😞

Sam_R
3,372 Posts
Former Staff
Former Staff

3,372Posts

0Kudos

511Solutions

Accepted Solution Solved

Re: Can't get confirmation code - not connected to internet

Hi @Maza1,

 

Thanks for letting me know. 

 

You can find my response to your private message in your inbox. 

 

Resolved via PM - 15/09

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post