Cancelled subscription

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Anitab
Experienced Cover User
24 Posts
Experienced Cover User
Australia
Experienced Cover User

24Posts

6Kudos

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Cancelled subscription

Hi,

I can't seem to get through on the phones, however hoping someone might be able to help me, as to why i am still receiving bills and you're still direct debiting my account for a subscription i have asked to be cancelled?

Anita

1 REPLY 1
Tracey_H
12,172 Posts
Former Staff
Former Staff

12,172Posts

0Kudos

1,836Solutions

Re: Cancelled subscription

Hi @Anitab 

 

So that I can look into this for you can you please send me the following information in a private message:

 

  • serial number or Client ID
  • primary contact name and email address

Cheers,
Tracey
Previously @bungy15

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