Cancelled subscription

[Anitab]

Hi,

I can't seem to get through on the phones, however hoping someone might be able to help me, as to why i am still receiving bills and you're still direct debiting my account for a subscription i have asked to be cancelled?

Anita

[Tracey_H]

Hi @Anitab 

So that I can look into this for you can you please send me the following information in a private message:

• serial number or Client ID
• primary contact name and email address