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Cannot open MYOB Accounting Right 2017 version

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gvarea
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Cannot open MYOB Accounting Right 2017 version

this attached error displayed when I tried to open the myob file.

 

the message displayed reads "AccountRight has encountered an error and needs to exit." and when i click continue it just keeps loading for a while.

 

any asistance will be much appreciated

MYOB error.JPG
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MYOB Moderator Neil_M
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Neil_M
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Re: Cannot open MYOB Accounting Right 2017 version

HI @gvarea


Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

Based upon that error message, it would seem that AccountRight is struggling to load or connect with the underlying Microsoft .net framework installed upon your computer.

 

To resolve this, I recommend uninstalling AccountRight first and then conducting either a repair install or uninstall and reinstall the Microsoft .net framework on that computer. If you aren’t familiar with how to do this then I recommend speaking with your IT professional.

 

Once the reinstall or repair install has been completed on that computer, then you can reinstall AccountRight on that computer.

 

Do let us know how you get on with this

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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gvarea
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Re: Cannot open MYOB Accounting Right 2017 version

thanks @Neil_M...that worked

 

much appreciated for the assistance

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