Cannot sign in after upgrade 2022.4.0

[Matrice]

Please advise why I cannot sign in -  the diagnosticsare attached.  I need to log in asap.

Many thanks, Matrice

[Tracey_H]

Hi @Matrice 

Having a look at that diagnostic log you're getting the "InvalidFingerPrint" error. To resolve this you will need to run the AccountRight Hotfix tool by following the instructions in this post: Unable to open recently upgraded company file

Please let me know if you need further help.

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