Change of Account Administrator

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AngelineC
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Change of Account Administrator

Our serial number has two company files, of which I am a file user to one of them. The Administrators listed on this file resigned over a year ago and their email addresses are now inactive, so is there a way to change administrators?

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Former Staff Maxine_BC
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Re: Change of Account Administrator

Hey @AngelineC,

 

Thanks for posting on the community forum.

 

I am happy to help you out with this. I just need to grab some more info from you to do so. I will send you a Private Message now. 

Here is a link that will take you to your private messages- Private Messages.

Cheers,
Maxine

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AngelineC
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Re: Change of Account Administrator

Two weeks ago, you said via private message that you passed the information onto your colleague and would be in touch to get this sorted - I still haven't heard back?

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MYOB Moderator Steven_M
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Re: Change of Account Administrator

Hi @AngelineC 

 

Sorry about the delay in getting back to you.

 

The current primary contact on the account and/or AccountRight Live Owner can contact us to arrange for the change the primary contact/AccountRight Live Owner.  If that contact is no longer able to get in touch with us ie. they have left the company, a Change of Details form would be required to be completed.

Taking a look at your serial number, ending in 7070, you are not listed as that contact and thus I have sent you out a change of details form to get those details changed.

Kind regards,
Steven

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