Confirming Company File

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
JonSharon
1 Post
User

1Posts

0Kudos

0Solutions

Solved: Go to Solution

Confirming Company File

I have attempted to confirm my company files via phone on three separate occassions, and been left on hold for a total of nearly 3 hours all to confirm files.  From reading other posts it appears the only way to avoid the long hold times and perpetually hanging up or "phone cutting up" is to personal message someone.  Yet this appears to be a service that isn't easily available.  Can I please have someone from MYOB contact me to confirm my company files  ....

1 REPLY 1
Sam_R
3,372 Posts
Former Staff
Former Staff

3,372Posts

0Kudos

510Solutions

Accepted Solution Solved

Re: Confirming Company File

Hi @JonSharon,

 

Thanks for reaching out, and welcome to the Community Forum!

 

We'd be happy to assist you with this here. Could you please send me a private message with the following details:

 

  • Serial number
  • Your name + email 
  • Company file code (If V19 or earlier) 
  • Company file ID (If later than V19) 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post