Partner Zone

Confirming File

ksrc
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User

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Confirming File

Hey, 

 

I have updated and installed the new MYOB and I can't confirm our file.

and it's not a firewall issue as I had the IT guys have a look.

It also says we have 0 days remaining before we need to confirm!?

 

Can someone help, please?

 

 

 

1 REPLY 1
CloverQ
MYOB Moderator
8,961 Posts
MYOB Moderator
Australia
MYOB Moderator

8,961Posts

762Kudos

1,367Solutions

Re: Confirming File

Hi @ksrc 

 

I'm happy to take a look for you. Please send me a private message (mouse over my avatar and choose 'Send a message') with the following information - which can be found by selecting 'Confirm later' and open the file in Read Only.

  • The serial number of the product -  Setup>>Company Information
  • The company file ID - Help>>About AccountRight
  • The version of the software you are - Help>>About AccountRight
  • If you are on AccountRight Classic (v19 or below) - the Company file code

Kind regards,
Clover

MYOB Community Support

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