Data Repair Ticket Please - Entitlement Balance Out of Balance After Upgrade

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Ultimate Partner BooksInTheCloud
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Data Repair Ticket Please - Entitlement Balance Out of Balance After Upgrade

Hi @Steven_M 

 

I have performed an upgrade from V19 to ARL 2019.2 this evening and the leave entitlements are out of balance.

 

Can you please kindly email me a data repair ticket, please.  I don't think my PM is working so please email me. 

 

Last for digits of serial number 1034

Last for digits of ABN Number 0965 under company information in the file

 

Thank youSmiley LOL

 


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Warm Regards
Renae

@renae2peas
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MYOB Moderator Steven_M
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MYOB Moderator
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MYOB Moderator

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Re: Data Repair Ticket Please - Entitlement Balance Out of Balance After Upgrade

Hi @BooksInTheCloud 

 

If you are finding a difference between the entitlement reports between the AccountRight Classic and 2019 company files we do recommend taking a look at Incorrect Entitlement Balance reports after upgrading to AccountRight 2019. Having said that, I've sent you through an email to confirm some information to ensure that it is an investigation and repair ticket before we can get that file sent.

Kind regards,
Steven

MYOB Community Support

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