Delete a trial cloud file?

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Ultimate Partner Mike_James
4,358 Posts
Ultimate Partner
New Zealand
Ultimate Partner

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Delete a trial cloud file?

Hi, a client has upgraded their NZ version 19 file to the cloud as a  trial, and now they want to upgrade again for real. We have arranged to do this overnight to assist the client.

 

I'm looking to get the existing cloud file deleted. 

 

I sent a PM to @Steven_M  earlier, but as it's the end of our day here, and I haven't heard back, can any moderators help me?

 

Client serial number ends 5104 (NZ file)

Client & File name starts Total...

File ID is 1, online of course!

 

 

Looking for @Neil_M ,@Theresa_D , @CloverQ  ??

 

 

 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

1 REPLY 1
MYOB Moderator Steven_M
33,054 Posts
MYOB Moderator
New Zealand
MYOB Moderator

33,054Posts

4,414Kudos

4,794Solutions

Accepted Solution Solved

Re: Delete a trial cloud file?

Hi @Mike_James 

 

Sorry I missed your message.

 

I have just replied to it to get you all sorted with the removal of that file.

Kind regards,
Steven

MYOB Community Support

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