Partner Zone

Downgrade Plan

TanyaLS
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Downgrade Plan

Hi - I currently have MYOB Business AccountRight Plus. As we only have one staff member and no inventory, I wish to change to MYOB Business Pro but I don't know how to do this.

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Tracey_H
MYOB Moderator
11,793 Posts
MYOB Moderator
MYOB Moderator

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1,767Solutions

Re: Downgrade Plan

Hi @TanyaLS 

 

Thanks for your post. Our teams can migrate your data from AccountRight to MYOB Business. Detailed information and the migration request form are available here: Move from AccountRight to MYOB Business

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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TanyaLS
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Re: Downgrade Plan

Hi. But I already have a MYOB Business plan? Just want to downgrade to the one below me (Business AccountRight to Business Pro) as it's half the price. Is it still the link you mentioned?

Tracey_H
MYOB Moderator
11,793 Posts
MYOB Moderator
MYOB Moderator

11,793Posts

1,391Kudos

1,767Solutions

Re: Downgrade Plan

Hi @TanyaLS 

 

Looking at the account linked to your Forum log in you've currently got an active AccountRight subscription. MYOB Business is a different product so you will need an active MYOB Business subscription and to log a migration ticket. Once your file has been migrated you can cancel the AccountRight subscription.

 

If you need further help with this please send me the following information in a private message:

  • serial number
  • primary contact name and email address

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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