Error : This file can't be opened using AccountRight 2020.1.

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Error : This file can't be opened using AccountRight 2020.1.

Hi 

 

My client has sent me invitation which I accepted in 2017. I tried to open the file using 2017,2018 and 2019 version. I have been instructed to download latest myob version of 2020.1.

 

I installed that version, while opening the company file getting Information message as below:

 

This file can't be opened using AccountRight 2020.1.

A more recent version of AccountRight is requrired.

 

Please advise how to resolve this error.

myob.PNG
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MYOB Moderator
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MYOB Moderator
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Re: Error : This file can't be opened using AccountRight 2020.1.

Hi @UmeshManek 

 

This means that the file has been upgraded to a more recent version, i.e. 2020.2. Therefore, I would recommend confirming this your client and downloading the next version if they have already done so.


Please let me know if you have further questions.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Error : This file can't be opened using AccountRight 2020.1.

It's possible MYOB sent you the wrong link.

I purchased the subscription a few days ago and MYOB upgraded my V19 file to 2020.2 but they sent me the link for 2020.1 software

If your file is 2020.2 version then you need to sign in to my.myob where you'll find the correct software. It's not on the general download website yet.

Hope I've helped

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