Frozen Upgrade

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CLT
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Cover User
Australia
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Frozen Upgrade

We are currently trying to upgrade a file from 2018.3 to 2018.4. It says that it is upgrading and we can't enter the company file. It has been doing this for over 24 hours now. Is there something else that we need to do? We have successfully updated other company files, but this is a new company file and it is it's first upgrade.

Thank you

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MYOB Moderator Steven_M
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MYOB Moderator
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Re: Frozen Upgrade

Hi @CLT 

 

I've run a script over that company we were showing as still upgrading. This should allow you to upgrade the company file as intended.

 

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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CLT
2 Posts
Cover User
Australia
Cover User

2Posts

1Kudos

0Solutions

Re: Frozen Upgrade

Thank you very much. The file is now working correctly.

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