Getting rid of an older file

[tsmr783]

Seeing as MYOB is fully online now, how does one take a company file offline entirely?

I am currently paying for 2 subscriptions and had data that I may need to access in the future but not on a daily basis.

Is there still software that can let me open the old file offline? 

[Shella_A]

Hi @tsmr783 

Thank you for your post. If your AccountRight has upgraded to a perpetual license, then you can continue operating the file locally on your PC. 

For us to be able to further check your account , may you please send us a private message of the following details below: 

• Serial number
• Company Name
• Your Full Name and Email Address

We will be waiting for your response.

Cheers,

Shella_A

[tsmr783]

Hi @Shella_A , I am unable to send private messages from any browser

[Genreve_S]

Hi @tsmr783,

Thanks for the response. 

Normally any file could be offline if you have a perpetual license you just have to restore the backup of the file offline. 

For us to assist further please send me a private message containing your:

• Serial number 
• Full name and phone number 
• Company name

We are looking forward to your reply. If you have any questions or need further assistance let us know in your next response. 

Cheers, 

Genreve

[Earl_HD]

Hi @tsmr783 

Are you still having this issue? If so, please send us or @Genreve_S a private message with the following information get this sorted:

  Serial number

  Full name and phone number

  Company name

Cheers,
Earl