HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

CarolineB
Contributing Cover User
7 Posts
Contributing Cover User
Contributing Cover User

7Posts

0Kudos

0Solutions

HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

We are currently the owner of our client's MYOB file and they are switching accountants, could you please assist in transferring the ownership of this file? I have sent them administrator access to the file however I am wanting to:

1) Upgrade them to owner of the file

2) Remove us as the owner/completely from the file so that we are no longer recieving invoices for this subscription

 

Thank you

3 REPLIES 3
Melisa_D
MYOB Moderator
4,292 Posts
MYOB Moderator
MYOB Moderator

4,292Posts

319Kudos

449Solutions

Re: HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

Hi @CarolineB

 

Thank you for your post. I'm happy to assist, can you please send me a private message with the following information:

  • Business name 
  • Serial number 
  • Your full name and email address 
  • Owners full name and email address you'd like to update the account too

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

CarolineB
Contributing Cover User
7 Posts
Contributing Cover User
Contributing Cover User

7Posts

0Kudos

0Solutions

Re: HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

Thanks for your reply. I'm getting an error message when I try to send you a private message

Melisa_D
MYOB Moderator
4,292 Posts
MYOB Moderator
MYOB Moderator

4,292Posts

319Kudos

449Solutions

Re: HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

Hi @CarolineB

 

Can you please clear your browser cache and try this private message link please. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post