HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

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CarolineB
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HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

We are currently the owner of our client's MYOB file and they are switching accountants, could you please assist in transferring the ownership of this file? I have sent them administrator access to the file however I am wanting to:

1) Upgrade them to owner of the file

2) Remove us as the owner/completely from the file so that we are no longer recieving invoices for this subscription

 

Thank you

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Melisa_D
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Re: HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

Hi @CarolineB

 

Thank you for your post. I'm happy to assist, can you please send me a private message with the following information:

  • Business name 
  • Serial number 
  • Your full name and email address 
  • Owners full name and email address you'd like to update the account too

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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CarolineB
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Re: HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

Thanks for your reply. I'm getting an error message when I try to send you a private message

Melisa_D
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Re: HELP TRANSFERRING OWNERSHIP OF CLIENT MYOB FILE TO NEW ACCOUNTANTS

Hi @CarolineB

 

Can you please clear your browser cache and try this private message link please. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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