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How to access MYOB back up without paid MYOB subscriptions

CH2022backup
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How to access MYOB back up without paid MYOB subscriptions

I have a question regarding how to open company's backed up file if I have no longer has MYOB paid subscription?

I tried to ask MYOB chat for three days. Always lost connection due to long waiting period. 

Can I have some help here?

 

Thanks. 

1 REPLY 1
Steven_M
MYOB Moderator
44,605 Posts
MYOB Moderator
New Zealand
MYOB Moderator

44,605Posts

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Re: How to access MYOB back up without paid MYOB subscriptions

Hi @CH2022backup 

 

When the company file is stored online with AccountRight 2022 the system will regularly backup company files on the AccountRight Live Servers. These server backups are stored for up to ~180 days (roughly 6 months) and can be requested by the AccountRight Live Owner of the serial number for a small fee (~$50).


In saying that, users can take their own backups of their company files stored on AccountRight 2022 at any time through the File>>Backup function. This will take a snapshot of your company file at that time. We do encourage users to look into seeing if they have a backup they have taken available prior to requesting that server backup.

 

Please note that if the AccountRight Live Subscription has been canceled we don't guarantee that we'll retain those backup.

Kind regards,
Steven

MYOB Community Support

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