How to convert from Accountright Live to MYOB Essentials (i.e. downgrade)

[Accesstech]

We recently changed the nature of our business operations (sold off main product line and reduced staff to 2). We no longer require Accountright Live as it is not cost effective, and would like to downgrade to MYOB Essentials.  I have tried to call MYOB to discuss changing our subscritpion but the line is constantly engaged.  Has anyone tried to open an Accountright Live file in MYOB essentials before and had success with converstion, assuming that MYOB is prepared to change the type of subscription.

[Steven_M · Accepted solution]

Hi @Accesstech

MYOB offers a conversion service to migrate AccountRight company data into an MYOB Essentials Business. You can find out more information and start the service via Move to Essentials

In terms of the Subscription, an MYOB Essentials Subscription would be set up. Once that is in place and you are happy to continue to use MYOB Essentials we can arrange for the AccountRight subscription to be cancelled as per the AccountRight Terms of Use 

[Accesstech]

Thanks Steven for your help in answering my question.