I cant find my myox file offline

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Experienced User vicki
13 Posts
Experienced User
Australia
Experienced User

13Posts

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I cant find my myox file offline

Hi, I have been able to use my myox file online without much trouble, but I cannot add that file to My Library.  I have tried all the instructions to do so, and have managed to work on the file offline, but still cant 'find' the file to add it to My Library, even by using the search function on my computer.

What am I doing incorrectly?  I am about to go into the bush and will be taking work with me, but cannot rely on the internet service where I am going.  

I will eventually have 7 files which will all need to be accessed offline at times.

Thank you.

2 REPLIES 2
MYOB Staff Post AliK607
382 Posts
MYOB Staff Post
MYOB Staff Post

382Posts

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Accepted Solution Solved

Re: I cant find my myox file offline

Hello @vicki ,

There are two ways you can take your file offline:

1- Using the check out and check in process (temporarily brings the file offline (not to your MY library))

http://help.myob.com/wiki/x/JoBW

 

2- Taking a Backup and Restoring it offline (will restore the .myox file to your My Library)

http://help.myob.com/wiki/x/LoFW
&
http://help.myob.com/wiki/x/LYFW

*Please note that option 2 will result in 2 company files, one which is still online and another which is in your 'MY library' which you will be working on whilst you are out on the field. Therefore, it is recommended that when you return, you can replace your online file by the file that is sitting in your 'My Library' by following the instructions below:
http://help.myob.com/wiki/x/LYFW
(please see section heading: "To restore a backup online (to replace your online working company file)")


Regards
Ali
MYOB Client Support
Experienced User vicki
13 Posts
Experienced User
Australia
Experienced User

13Posts

3Kudos

0Solutions

Re: I cant find my myox file offline

 

Thank you Alik607.

This worked. 

Regards,

Vicki

 

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