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Is this the end of AccountRight Desktop

AndrewStephen
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Is this the end of AccountRight Desktop

This is not good news for those of us using AccountRight, we all knew there was no longer any development on the Desktop version of AccountRight, but now the following has been added to the updated terms and conditions it appears it's the final nail in the coffin for AccountRight.


6.4 Discontinuing AccountRight

(a) If we discontinue the development, maintenance or sale of AccountRight in either Australia or New Zealand and we make subscriptions for any substantially similar product(s) available for sale generally to customers at the time in the relevant jurisdiction, we may propose to migrate you to a substantially similar product. We will give you written notice at least 60 days before any proposed migration and we will give you a reasonable opportunity to opt out of any proposed migration. If you do not opt out before the effective date of the migration, we will automatically migrate your Subscriber Data and transfer your Subscription Plan to a substantially similar product. We will act reasonably in making any migration under this section 6.4.

(b) If we discontinue the development, maintenance or sale of AccountRight in either Australia or New Zealand, and do not make subscriptions for any substantially similar product(s) available for sale generally to customers at that time, we will give you written notice at least 60 days’ before the effective date of discontinuation of your AccountRight service so that you can arrange for replacement product(s) or service(s).

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gavin12345
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Re: Is this the end of AccountRight Desktop

Hi @AndrewStephen 

 

Very interesting - seems silent on whether user with a perpetual licence for AR2023.8 can continue to use AR2023.8 on ongoing basis, even though its development, sale and maintenance is discontinued. I hope MYOB don't consider the browser based version as a substantially similar product - at this point it certainly isn't. And for those who host the file on their own server, it never will be.

 

Regards

Gavin

 

(gavinw222@gmail.com)
Albare
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Re: Is this the end of AccountRight Desktop

I'd be furious if indeed AccountRight stopped as at the moment not every feature or function is the IDENTICAL same in both versions. 

 

And frankly I wouldn't find it acceptable if features were removed from one or the other to make them identical.

 

You can't even edit an existing custom invoice template in the browser version.

Albare
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Re: Is this the end of AccountRight Desktop

Just wanted to add I've started trials with Quickbooks (unlikely to continue), Reckon, ABM and Access Financials (a more modern version of Attache).  And low and behold the online version of Reckon is almost identical feature wise to their desktop version, while ABM develops custom software modules in Melbourne.

Princess_R
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Re: Is this the end of AccountRight Desktop

Hi @Albare,

 

Thank you for sharing your experience with other accounting software.

 

Regarding the discontinuing AccountRight information, there hasn't been any announcement or notification when AccountRight will be discontinued. In case this happens, please be assured that we will provide an update and will notify you regarding the changes. We also recently released our new AccountRight version.

 

Please feel free to create a new post again if you’ve any further questions or concerns, and we’re here to help.

 

Cheers,

Princess

Albare
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Re: Is this the end of AccountRight Desktop

Hi Princess,

 

Unfortunately your answer of "there hasn't been any announcement or notification when AccountRight will be discontinued" doesn't imply it's not going to be closed down, rather MYOB hasn't publically stated a time yet apart from now mentioning it in the T&C's.

 

I think the more important issue is if the Web browser version is going to be brought up to match feature for feature with MYOB AccoutRight Premier?

 

Unfortunately none of the new features in version 2023.9 bring Premier and Business closer together like mult-level pricing and template customisation functionality.

Princess_R
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Re: Is this the end of AccountRight Desktop

Hi @Albare,

 

Thank you for your response.

 

The AccountRight desktop application is still being developed, and MYOB hasn't provided a specific timeline for its discontinuation. Regarding the browser version, our team is focusing on continuously enhancing and increasing the functionality of the browser version by adding functions available in the desktop application so that more users can move online and receive the benefits of that platform. Rest assured that we're committed to keeping our users informed about any developments or enhancements to the platform. If there are any updates or announcements, we will make sure to communicate them promptly.

 

Please feel free to create a new post if you've got questions or concerns in the future. We're here to help.

 

Cheers,

Princess

Ruth7
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Re: Is this the end of AccountRight Desktop

Thank you for this information.

AR during a recent update has now made it impossible (that I can figure out, anyway) to have multiple company files open at the same time.  For those of us with multiple businesses, we need to be able to have all of them open at one time so that we can switch quickly between them.

Would you know of a solution to this?

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