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Issue with import from Simpro to AccountRight

Carissa_B
Experienced Cover User
48 Posts
Experienced Cover User
Australia
Experienced Cover User

48Posts

12Kudos

0Solutions

Issue with import from Simpro to AccountRight

A client has advised that when they tried to import invoices and payments from Simpro to MYOB they received a large number of rejected files with an error meesage of Code 173: A request should not contain UID during POST operation.

 

They have advised that while most invoices and payments have gone across, customers did not go across at all.

 

I am aware of  there being a similar issue with Dext transfers last week that had to be sorted by MYOB.  Could the recent upgrade be causing this issue now for Simpro transfers?

1 REPLY 1
Mike_James
Ultimate Partner
5,298 Posts
Ultimate Partner
New Zealand
Ultimate Partner

5,298Posts

1,134Kudos

682Solutions

Re: Issue with import from Simpro to AccountRight

Hi  @Carissa_B , due to a change in the API behaviour, introduced in 2022.8, this requires Simpro (and Dext) to change their program. 

 

You should refer these articles to Simpro/Dext support:

https://apisupport.myob.com/hc/en-us/articles/5319928281871

https://apisupport.myob.com/hc/en-us/articles/4788117269647


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

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