MYOB 14 and 17 file confirmation

[Kaybooks]

HELP Please...I have Versions 14 and 17 that need file confirmation. Phone help no longer available. I have cloud based as well but 2 clients do not want to upgrade and I need to do their BAS and end of year at least on their old versions. 

I did get help with this last quarter but those confirmation codes no longer work ....

Any assisstance appreciated

[Sean_DC · Accepted solution]

Hi @Kaybooks 

Thank you for your post.

You can use our dedicated self-service option, so you can generate the confirmation code whenever you need by going to:

http://help.myob.com/confirmation. Please note: You will need your Serial Number and company file code available to generate the confirmation code - available by selecting 'Confirm' via Phone when prompted.

For full details, check out the Help Article: Activating and confirming older MYOB products.

Please feel free to post again. I'm happy to assist further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.