MYOB Account Right 2019.2 Option to export to excel in greyed out

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SSPL
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MYOB Account Right 2019.2 Option to export to excel in greyed out

Good morning 

 

I have installed MYOB account right on my new computer and the option to export to excel is "greyed" 

I have filtered your notes, I have checked I am running 32bit Excel, I have tried re installing MYOB. 

I have located the spreadsheets folder under USER/DOCUMENTS/MYOB/ACCOUNT RIGHT/2019.2/REPOPRTS?SPREADSHEETS 

Can you please help?

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Former Staff Gayathri
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Re: MYOB Account Right 2019.2 Option to export to excel in greyed out

Hi @SSPL,

 

Thank you for the post!

 

If the Export to Excel option is greyed out, that means that AccountRight wasn't able to detect a compatible version of Excel on that computer when it was installed. In few cases simply reinstalling AccountRight can allow that option to become active as AccountRight detects it during the install.

 

If that fails the next step would be to uninstall both AccountRight and Office, before reinstalling Office first followed by AccountRight

 

Do let us know how it goes.

 

Thank you.

Cheers,
Gayathri

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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SSPL
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Cover User
Australia
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Re: MYOB Account Right 2019.2 Option to export to excel in greyed out

Following  a full uninstall of Office 365, and MYOB, a new subscription to office 365 I have fixed the error 

 

Thanks for helping

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