MYOB AccountRight Plus

[J0llnend]

Jut downloaded the latest version 2022.8 anyway, now when I try to open it is not visible.  There is a window but it is blank or invisible to me.  Really annoying.

[Sam_R]

Hi @J0llnend,

Thanks for your post. 

Could you please advise when exactly the screen goes blank? Was this immediately after logging in?

If possible, could you please take a screenshot of the window, and attach your diagnostic log in your reply? 

[JodieBee]

Hi. I am having the same problem on my laptop. I tried to follow your instructions to get the diagnostic log but the version was not there. Found it in the current folder though. Will attach a photo of the log. 

[Sam_R]

Hi @JodieBee,

Sorry to hear about this. 

If you're still experiencing this error, could you please attach the most recent diagnostic log?