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MYOB AccountRight Plus

J0llnend
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MYOB AccountRight Plus

Jut downloaded the latest version 2022.8 anyway, now when I try to open it is not visible.  There is a window but it is blank or invisible to me.  Really annoying.

2 REPLIES 2
Sam_R
MYOB Moderator
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MYOB Moderator
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Re: MYOB AccountRight Plus

Hi @J0llnend,

 

Thanks for your post. 

 

Could you please advise when exactly the screen goes blank? Was this immediately after logging in?

 

If possible, could you please take a screenshot of the window, and attach your diagnostic log in your reply? 

Kind regards,
Sam

MYOB Community Support

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JodieBee
2 Posts
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Australia
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Re: MYOB AccountRight Plus

Hi. I am having the same problem on my laptop. I tried to follow your instructions to get the diagnostic log but the version was not there. Found it in the current folder though. Will attach a photo of the log. 

image.jpg
image.jpg

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